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Referrals Coordinator Lead
Julissa is a dedicated Referral Coordinator with over 10 years of experience in the medical field. She is committed to helping patients receive timely, well-coordinated care and works diligently to ensure the referral process is smooth, efficient, and stress-free.
Known for her friendly and compassionate approach, Julissa builds strong, trusting relationships with both patients and providers. She understands that navigating healthcare can feel overwhelming and takes the time to communicate clearly and support patients every step of the way.
She takes pride in delivering reliable, detail-oriented service while creating a positive and reassuring experience for everyone she serves.
Outside of work, Julissa enjoys spending quality time with her family and has a passion for fitness and beauty, reflecting her commitment to overall wellness and self-care.
Referral Coordinator
Andreha is a dedicated and compassionate Medical Assistant with 10 years of experience. She is passionate about caring for others, both in and out of the healthcare setting, and strives to create a positive and welcoming experience for every patient through genuine empathy.
In her role, she has experience supporting referral processing and scheduling. She is grateful to have been part of Atiga Family Practice for many years.
Outside of work, Andreha enjoys spending time with her family. She is a proud mother of two young girls. Her parents have four daughters and six grandchildren, making her weekends busy and full of love. She also enjoys hiking, shopping, and traveling whenever she can.
Referral Coordinator
Mac Santella is a dedicated healthcare professional currently working as a Referral Coordinator and serving as Dr. Atiga’s primary Point-of-Contact for laboratory requests, imaging coordination, and e-prescriptions for patients. With strong organizational skills and patient-centered communication, he helps ensure smooth and efficient healthcare support for both patients and providers.
A Registered Pharmacist in the Philippines, Mac brings diverse experience from hospital practice, the BPO industry, and virtual healthcare assistance through HelloRache. His background has equipped him with excellent communication, administrative, and patient care skills, allowing him to provide compassionate and reliable support in fast-paced healthcare environments.
Known for his friendly and approachable personality, Mac values empathy, professionalism, and teamwork in every interaction. He is passionate about helping patients feel heard, guided, and supported throughout their healthcare journey.
Outside of work, Mac enjoys spending time at the beach, creating meaningful memories with family and friends, exploring coffee shops, and most especially watching anime series during his free time
Referral Coordinator
Mhich is a healthcare professional with over 10 years of experience in the medical field, working closely with patients, physicians, and healthcare teams in various clinical settings.
Currently serving as a Referral Coordinator, Mhich is dedicated to helping patients navigate the referral and authorization process with efficiency, compassion, and professionalism. Known for being detail-oriented, dependable, and patient-focused, Mhich works closely with healthcare providers, specialists, and insurance companies to help ensure continuity of care and positive patient experiences.
With a strong background in healthcare coordination and patient support, Mhich is committed to delivering quality service while building trusted relationships with patients and medical teams alike.
Medications / Prior Authorizations
Tina started her medical journey as an X-ray tech in the orthopedic field. After, she moved to family practice and urgent care. Next, she worked at a hospital in OBGYN, pediatrics, family practice and bariatric surgery. Her final move that brought her to Atiga Family Practice, where she has happily been working in the referrals department and completing medication prior authorizations. She loves the change to remote work to be off her feet and enjoy the farm she lives on in beautiful North Carolina.
